helpdesk
 step by step guide
STEP BY STEP GUIDE
 payment method
PAYMENT METHOD
 transaction security
TRANSACTION SECURITY
 delivery details
DELIVERY DETAILS
 terms of use
TERMS OF USE
 returns policy
RETURNS POLICY
 privacy policy
PRIVACY POLICY
 contact us
CONTACT US

Step By Step Guide

1. My Basket

After choosing the items you wish to purchase, click on the My Basket button and you will be sent to your shopping basket. This page will show you the items you have ordered, including the date(s) of Newspapers required, the quantity ordered, and any personalised details.

On this page you are also able to change the date(s) of the Newspapers required, any available personalised details and the number of items you have ordered. Simply enter revised details in the relevant boxes and click on the update button. You can then either continue shopping or checkout by clicking on the button provided.

2. Checkout - Delivery Options

On this page you select your choice of delivery option.

3. Checkout - Customer Details

On this page you will be asked to supply your name, address (which must be the same address as the one your payment card statement is sent to), and e-mail address. If the Delivery Address is different from the Billing address, you should click the appropriate button and supply those details, as well. At this point, in order for your purchase to proceed, you will need to confirm in the ‘General Information’ section, that you have read and agree to be bound by the Conditions of Sale by ticking the adjacent box. If you do not agree to them then your transaction will not proceed. Once you are happy with the information you have supplied you should click continue.

4. Checkout - Payment Details

On this page you will be asked to fill out all your payment card details. Check that the information is correct and then click continue.

5. Checkout - Send Order

The Send Order page summarises the order you are about to make. Before proceeding, please ensure that your order details, and all other details you have supplied, are correct; details can be changed by clicking the back button. When you are ready to order click the order button.

6. Order Confirmations

This page will tell you whether your payment for the transaction has been authorised by your payment card’s issuer. If payment is not authorised then the transaction will not proceed. If payment is authorised then you will be reminded of our Web Reference. Our payment agent - securetrading - will send an e-mail to the billing address you provided with their Transaction Reference. We will send you an e-mail with the details of your order, including our Order Number, and will provide you with a final confirmation when the item(s) has been dispatched.

If you have any queries that are not covered here please do not hesitate to contact us at and we will respond within 24 hours during weekday.

Back Issue Newspapers
NOTES
  1. Sunday & Saturday papers are more expensive and heavier to post and therefore carry a premium.
  2. If any date you require falls on an historical event, a surcharge may apply. We will contact you if this is the case.
  3. In rare instances, we may not be able to locate a paper when we come to pick it, even though our stock sheets show availability. We will contact you if this is the case.
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